Concept information
Preferred term
Call Centers
Type
-
mesh:Descriptor
Definition
- A facility set up for the purpose of handling large volumes of telephone calls. Call Centers typically utilize some form of computer automation for receiving, dispatching, screening, logging and forwarding telephone calls.
Broader concept
Entry terms
- Call Center
Allowable Qualifier(s)
- classification (Qualifier)
- economics (Qualifier)
- ethics (Qualifier)
- history (Qualifier)
- legislation & jurisprudence (Qualifier)
- methods (Qualifier)
- organization & administration (Qualifier)
- standards (Qualifier)
- statistics & numerical data (Qualifier)
- supply & distribution (Qualifier)
- trends (Qualifier)
In other languages
-
French
-
Centre d'appels
URI
http://data.loterre.fr/ark:/67375/JVR-SH6HWQBM-P
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