: SAGE: two-factor theory

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two-factor theory

Before the midto late 1950s, it always made sense to most people who thought about it that the opposite of employee job satisfaction was job dissatisfaction and that the opposite of job dissatisfaction was job satisfaction. The more a person had one of these on the job, the less he or she had of the other—they were opposite concepts, experiences at two extremes of a common continuum. [Source: Encyclopedia of Industrial and Organizational Psychology; Two-Factor Theory]

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