Concept information
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industrial psychology
organizational structure, design, and change
organizational behavior
influence (psychology)
Preferred term
door-in-the-face technique
Definition
- Definition The door-in-the-face is an influence technique based on the following idea: If you want to make a request of someone but you're worried that they might say no, get them to say no to a larger request first. Although this approach may seem odd, psychologists have identified two reasons why a “no” in response to a large request often leads to a “yes” in response to a subsequent smaller request. [Source: Encyclopedia of Social Psychology; Door-In-The-Face Technique]
Broader concept
Belongs to group
URI
http://data.loterre.fr/ark:/67375/N9J-QJH1ML7T-H
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