Concept information
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health and social care
health care quality, access, and evaluation
health services research
quality and safety of care
Preferred term
quality management
Definition
- Quality management in health services delivery has two components: quality assurance and quality improvement. Quality assurance is an approach to quality management typically composed of a formal retrospective process of identifying medical delivery problems, finding means for overcoming them, and taking corrective actions to address them. [Source: Encyclopedia of Health Care Management; Quality Management]
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URI
http://data.loterre.fr/ark:/67375/N9J-QN6N2M0W-N
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