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shared mental models  

Definición

  • When it comes to the interaction between humans and machines, it is clear that people develop an understanding of how machinery works. This understanding, or mental model, guides how the individual interacts with machines. [Source: Encyclopedia of Group Processes & Intergroup Relations; Shared Mental Models]

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http://data.loterre.fr/ark:/67375/N9J-RC617FL2-Q

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