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Terme préférentiel

mitroff's five stages of crisis management  

Définition

  • Perhaps the most comprehensive model for crisis management is the one proposed by Ian I. Mitroff, emeritus professor at the University of Southern California who is often called the father of modern crisis management. It consists of five stages (or mechanisms, in his terms): signal detection, prevention/preparedness, containment, recovery, and learning. [Source: Encyclopedia of Crisis Management; Mitroff's Five Stages of Crisis Management]

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http://data.loterre.fr/ark:/67375/N9J-L0JDQ7N0-J

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