Concept information
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psychology
applied psychology
industrial psychology
organizational structure, design, and change
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business and management
leadership (business)
process approach to leadership
situational leadership
social science subjects
psychology
psychological assessment
psychological assessment, work and organizations
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business and management
management theory
management theory encyc
management of operations, quality, and information systems
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health care quality, access, and evaluation
health services research
quality and safety of care
quality management
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health and social care
health services
health service administration
organization and administration
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health care facilities, manpower, and services
health services
health service administration
organization and administration
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health and social care
health occupations
health service administration
organization and administration
social science subjects
health and social care
health care quality, access, and evaluation
health care quality assurance
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health and social care
health care quality, access, and evaluation
quality of health care
health care quality assurance
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health services
health service administration
quality of health care
health care quality assurance
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health services
health service administration
quality of health care
health care quality assurance
...
health services
health service administration
quality of health care
health care quality assurance
...
health occupations
health service administration
quality of health care
health care quality assurance
...
health services research
quality and safety of care
quality of health care
health care quality assurance
...
business and management
organization studies
organization studies encyc
approaches to management theory
Terme préférentiel
total quality management
Définition
- Total quality management (TQM) is a management philosophy and practice that aims to meet and exceed customers' expectations through continuous improvement of processes, the involvement of employees, and a quality-driven leadership vision. From its relatively humble beginnings at the start of the 1980s, TQM became, in the early 1990s, the most established managerial innovation: It was so widely proselytized, with such fervor, that it managed to cross national cultures, state ideologies, forms of ownership, and industrial sectors. [Source: International Encyclopedia of Organization Studies; Total Quality Management]
Concept générique
- administration
- approaches to management theory
- health care quality assurance
- information ethics
- management of operations, quality, and information systems
- management systems
- organizational structure, design, and change
- organization and administration
- psychological assessment, work and organizations
- quality management
- situational leadership
Appartient au groupe
URI
http://data.loterre.fr/ark:/67375/N9J-M4TJ9MF7-Q
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