Passer au contenu principal

SAGE Social Science Thesaurus

Choisissez le vocabulaire dans lequel chercher

aligner
annoter
télécharger

Concept information

... > social science subjects > psychology > applied psychology > industrial psychology > productive and counterproductive employee behavior > customer satisfaction with services

Terme préférentiel

customer satisfaction with services  

Définition

  • This entry provides an overview of some of the key scholarly developments in the area of customer satisfaction with services over the last 25 years. The service sector now dominates employment and gross domestic product figures for the United States and, more broadly, the economically developed world. [Source: Encyclopedia of Industrial and Organizational Psychology; Customer Satisfaction with Services]

Concept générique

Appartient au groupe

URI

http://data.loterre.fr/ark:/67375/N9J-MCJMQGGZ-Z

Télécharger ce concept :

RDF/XML TURTLE JSON-LD