Concept information
Terme préférentiel
counterproductive work behaviors
Définition
- The term counterproductive work behavior (CWB) refers to a range of volitional acts at work that harm or intend to harm organizations and their stakeholders (clients, coworkers, customers, and supervisors). Such behaviors may be aimed at harming the organization (organizational deviance, or CWB-O), or they may be aimed at harming individual stakeholders inside or outside the organization (interpersonal deviance, or CWB-I). [Source: Encyclopedia of Industrial and Organizational Psychology; Counterproductive Work Behaviors]
Concept générique
Appartient au groupe
URI
http://data.loterre.fr/ark:/67375/N9J-MQ915D1P-6
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